Terms, Privacy & Refunds

Terms of Service

1. The service

SurgeScan is a market-data and alert service. We scan public price data from cryptocurrency exchanges and send automated alerts and charts to private Telegram channels for the duration of your membership.

2. Not financial advice

All alerts, charts and other content are provided for informational purposes only. Nothing we publish is financial, investment, trading or tax advice, or a recommendation to buy or sell any asset. Alerts describe what the market is doing; they do not predict what it will do. Cryptocurrency and derivatives trading is highly risky and you can lose all of your capital. You are solely responsible for your own decisions.

3. No guarantees

We do not guarantee any profit, result, accuracy, completeness or timeliness of alerts. Data sources, exchanges, networks or Telegram may be delayed or unavailable, and the service may occasionally be interrupted for maintenance.

4. Membership and access

• Access is personal and tied to one Telegram account. Invite links are single-use.
• Sharing, reselling, forwarding or republishing our alerts or access is not allowed and may lead to removal without refund.
• Your access ends automatically when your plan expires. There is no automatic renewal.

5. Eligibility

You must be at least 18 years old and allowed to use this kind of service under the laws of your country. You are responsible for complying with your local laws.

6. Liability

To the maximum extent permitted by law, SurgeScan is not liable for any trading losses or indirect damages arising from the use of the service. Our total liability is limited to the amount you paid for your current plan.

7. Changes

We may update these terms, our prices or the features of the service. Changes do not affect a plan you have already paid for until it expires.

Privacy Policy

What we collect

• Your Telegram user ID and username, so we can give you access and send you messages about your membership.
• Payment details you send to our bot: the transaction ID, amount and network. Blockchain transactions are public by nature.
• Your membership plan and dates.

We do not collect card details, passwords or identity documents. Payments are made in USDT directly to our wallet.

How we use it

Only to verify payments, manage your access, send reminders and provide support. We do not sell your data or use it for advertising.

Retention

We keep membership and payment records for as long as needed for accounting and to resolve disputes. You can ask us to delete your data at any time, unless we are required to keep it.

Third parties

The service runs on Telegram and public blockchain data providers. Their own privacy policies apply to your use of their platforms.

Refund Policy

Access is delivered instantly after your payment is confirmed, so payments are generally non-refundable.

• If you paid but did not receive access because of a problem on our side, contact us and we will fix it or refund you.
• If you sent the wrong amount or used the wrong network, contact us with your transaction ID. We will do our best to help, but funds sent on an unsupported network may not be recoverable.
• Weekly plans are the best way to try the service before committing to a longer plan.

Contact

Email: support@surgescan.net
Telegram: message our bot and type /start.